Overview
Departed (July 2026): Tom’s casual role was ended in July 2026 as a cost-saving measure — the outcome of the Staffing Restructure Consideration. The rest of this page describes his role as at April 2026 and is retained for historical context. Knowledge-transfer risk: Tom was the sole person who understood the manual Deputy→Xero payroll process (see Deputy-Xero Payroll Bridge), and his other duties (Google Business Profile, Meetup, venue calendar, website, sound desk, performer payments) have no documented successor.
Tom Nguyen was a casual staff member working 1–2 days per week on events and operational tasks. He managed a diverse portfolio spanning events coordination, digital presence, performer administration, and technical operations.
Key Facts
- Role: Former casual staff—events and invoice work, 1–2 days/week (role ended July 2026)
- Employment status: Contractor/volunteer (status unclear; not on Xero payroll)
- On roster: Deputy (verified)
- Primary day: Wednesday events
- Reports to: Mat O’Keefe
Responsibilities
- Events: Wednesday events coordination and execution
- Digital management: Google Business Profile administration
- Performer payments: Processing and administration
- Community management: Meetup platform management
- Calendar: Venue calendar maintenance
- Website: Website maintenance and updates
- Technical: Sound desk operation
- Payroll bridge: May have built a spreadsheet bridge for Deputy→Xero payroll transfer (requires verification)
Staffing Restructure
Outcome (July 2026): Tom’s role was eliminated as a cost-saving measure. See Staffing Restructure Consideration for the options that were weighed and the risks flagged at the time (loss of Emily’s understudy, sound desk coverage, and the undocumented payroll process).
Original consideration (April 2026):
- Proposed option: Reduction to 1 day/week or elimination
- Decision date: 21 April 2026 (decision ultimately landed July 2026)
Tom’s broad skill set (events, digital, technical, admin) made him valuable for multi-function coverage; the tasks he covered now need to be reassigned or automated.
Related Pages
- Mat O’Keefe — Direct manager
- Staffing Restructure Consideration — Review timeline and context
- Events and Programming — Primary responsibility area
- Google Business Profile — Managed platform
- Deputy — Roster system
- Monique Anderson — Operations lead