Operations - Supplier Register and Payments
Summary of critical supplier relationships, contracts, and payment issues.
Liquor Wholesalers
ALM:
- Major Victorian wholesaler
- Ordering via online portal
- Payment terms: ~30 days credit
Paramount:
- Major Victorian wholesaler (largest in Victoria)
- Ordering via online portal
- Payment terms: ~30 days credit
Strategic Supply Contracts
Mountain Goat Brewery Agreement:
- Scope: 54,000 litre beer supply agreement
- Status: 49,000 litres sold to date (nearly exhausted)
- Original deal (2018): Secured three taps for $20,000
- Market conditions: Tap deal market currently poor; venue can return to market but conditions unfavourable
External Security
VCPG Security:
- External security agency
- Selected after several failures; currently the best agency available
- Victorian law requires external security at licensed venues (internal security prohibited)
Critical Payment Issues
Pattern: Bills paid late due to workload pressures
Consequences:
- Suppliers have cut off deliveries when CEO hasn’t paid
- Stock doesn’t get delivered, affecting entire week of trading
- Impacts performers too — payment sometimes delayed, consuming Emily’s time to chase
- Creates supplier frustration and relationship friction
Root cause: CEO bottleneck — payment approvals trapped at executive level despite urgent operational need
Strategic implication: Late payments directly damage operational stability (stock unavailability) and staff morale (performer payment delays). This is a critical area for invoicing and payment automation.
Related Pages
- Supplier Management — framework for supplier relationships and payment automation
- Invoicing — automation opportunity to resolve payment delays
- Revenue Diversification — Mountain Goat contract status affects beer revenue strategy